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Therapeutic Communication Contents
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Module 1 - What is Therapeutic Communication?
Introduction
What is Therapeutic Communication?
Interpersonal Communication - Some Theoretical Concepts
Summary
Additional Reading
References
Self Test Questions
Module 2 - The Self in Communication
Introduction
The Self in Communication
What is the self?
Models of the Self
What is Self-Awareness?
Why Develop Self-Awareness?
Summary
Additional Reading
References
Self Test Questions
Module 3 - Analysing Verbal Transactions
Introduction
Analysing Verbal Transactions
Hidden Agendas
Transactional Analysis
Summary
Additional Reading and Exercises
References
Self Test Questions
Module 4 - Non-Verbal Communication: Body Language
Introduction
Non-Verbal Communication: Body Language
What is Non-Verbal Communication?
Guidelines for Understanding Non-Verbal Cues
Body Communication
Summary
Additional Reading and Exercises
References
Self Test Questions
Module 5 - Non-Verbal Communication: Paralinguistics, Space and Touch
Introduction
Paralanguage
Space
Touch
Summary
Additional Reading and Exercises
References
Self Test Questions
Module 6 - Conflict and Assertiveness
Introduction
Conflict
Three Patterns in Communicating
Becoming assertive
Summary
Additional Reading and Exercises
References
Self Test Question
Module 7 - Adjusting to the Patient's Health and Age
Introduction
Adapting to Age Related Factors
Interacting with Patients with Hearing, Sight and Speech Difficulties
Considering the Patient's Health
Summary
Additional Reading and Exercises
References
Self Test Questions
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